Refund policy

Last updated: September 2, 2026

This Refund Policy explains the conditions that apply to purchases made through our website. Because our products are digital and delivered instantly, specific conditions apply, which are set out below.

1. Merchant identification

VALKAR LLC
EIN: 98-1967588
8206 Louisiana Blvd NE Ste A 9383, Albuquerque, NM 87113, United States
Email: contact@valkarllc.com
Phone: +1 6362699949

2. Products covered

This policy applies to all digital products sold on this website: downloadable recipe playbooks, cookbooks, and meal-planning guides.

3. Digital products — final sale

Because our digital products are delivered instantly and can be downloaded and kept, all sales are final and non-refundable once access or download has begun. In line with consumer-protection rules for digital content (including, where applicable, EU Directive 2011/83/EU), by completing your purchase and accessing the product you expressly acknowledge that you lose any right of withdrawal once delivery of the digital content starts.

4. Exceptions

We will review a refund or a replacement in the following cases:

A technical fault on our side makes the file impossible to access or download
You were delivered the wrong volume
You were charged more than once for the same order (verified duplicate charge)
You bought the wrong volume by mistake and have not yet downloaded it

To be considered, these situations must be reported to us within 14 days of purchase.

5. What is not covered

We are unable to refund an order because the recipes do not suit your personal taste, because a volume covers something different from what you assumed, or because you changed your mind after downloading the file. Each product page describes exactly what that volume contains so you can decide before you pay.

6. How to request a review

Send an email to contact@valkarllc.com including:

Your full name
The email used for the purchase
Your order number
The reason for your request

We aim to review every request within 14 business days.

7. Refund method and timing

Approved refunds are issued to the original payment method. The time it takes to appear in your account depends on your bank or payment provider, and we are not responsible for delays that are outside our control.

8. Chargebacks and disputes

If you have a problem with a purchase, please contact us first so we can resolve it. Opening an unjustified chargeback or dispute may result in the loss of access to the product and, where appropriate, further action to recover amounts owed.